Privacy Policy

The privacy policy below applies to our services available under the domain and sub-domains of www.eastgear-int.com operated by East Gear (International) Corp Limited (“East Gear”), covering our treatment of personally identifiable and other information we collect and receive when you use our services.
1. We collects personally identifiable information and data from you when you register an account with us, like your name, email address, telephone number and that is not otherwise publicly available. These information and data are carefully protected against misuse, loss, unauthorized access, modification or disclosure.
2. East Gear does not store any credit card information.
3. We will use your contact information for the confirmation on your order and/or communication with you about the transactions. We will also use the information we collected from you to provide, maintain, protect and improve our services.
4. The use of your personal data is solely for the purpose of providing you products and customer service. We will not disclose your information to any third party unless it is required by law or it is essential to the products delivery.
5. International customers should notice that cross-border shipping is subject to opening and inspection by customs and postal authorities.
6. Under no circumstances will we sell your information to any third party for the protection of your privacy.
7. From time to time, we may use personal information to announce our latest products and services including special offers. If you do not want to receive this information, you just need to notify us by sending an email to service@eastgear-int.com. After receiving your rejection to direct marketing, we will stop sending marketing information to you. You can change your mind about receiving this marketing information at any time.
8. We may use cookies to achieve certain features, some of which are essential for your purchase; such as cookies help you to access secure areas of website for the payment process. Cookies are small files placed on your hard drive that assist us in providing our services. Most are "session cookies", which will be automatically deleted from your hard drive at the end of a session. You can always modify your browser settings to decline our cookies, although in that case you may not be able to use certain features on websites.
9. As is true with most websites, some cookies are used to keep track of how visitors use our website, for example, shopping patterns. In conjunction with web server’s log files, we will be able to get feedbacks and thus constantly improve our service and provide better user experience. These cookies do not collect any personal information and we do not generally store personal information from cookies.
10. Please note that some cookies may be placed by third party service providers who offer web services for us. Cookies are used on this website for the following third party services: Google Analytics, Facebook Like Button, Twitter Follow button, YouTube videos, etc. Some of these services may track your behaviors on other websites and we have no control over this.
11. We will regularly review our compliance with our Privacy Policy.  When we receive complaints, we will contact the person who make the complaint to follow up.
12. East Gear reserves the right to review and change this privacy policy from time to time without prior notice.
13. If you have any questions about this privacy policy, please contact us.